Active backup
Sewage in a tub, shower, or floor drain needs prompt attention. Stop unnecessary water use and call right away.
Odor or wet ground
Strong septic odors, pooling water, or spongy ground over the drain field can signal system stress or failure.
Gurgling drains
Multiple slow drains or gurgling toilets may point to septic or main line problems that will worsen without service.
What to do right now
- Stop laundry, dishwasher, and long showers if sewage is backing up
- Keep people and pets away from sewage or standing wastewater
- Do not open tank lids or enter any confined space
- Take photos from a safe distance if it helps explain the issue